Privacy Policy

Information We Collect

We may collect:

• Account and contact information, such as name, email address, organization, role, and workspace details.
• Program information, such as matching preferences, goals, interests, skills, location, availability, and feedback.
• Integration data, such as Slack, Discord, or email identifiers needed to send introductions, reminders, and program updates.
• Usage information, such as pages visited, actions taken, device/browser data, and basic analytics.
• Communications, such as support requests, demo inquiries, and waitlist submissions.

How We Use Information

We use information to:

• Create and manage CoffeeChats.ai accounts and programs.
• Generate and send 1:1 introductions, reminders, and follow-ups.
• Improve matching quality and product functionality.
• Provide customer support and respond to inquiries.
• Analyze usage, troubleshoot issues, and secure the service.
• Send product updates, onboarding messages, or marketing communications where permitted.

How We Share Information

We do not sell personal information.

We may share information with:

• Your organization or program administrators, when they manage your CoffeeChats.ai program.
• Service providers, such as hosting, analytics, email, database, and infrastructure vendors.
• Integrated platforms, such as Slack, Discord, or email providers, when required to deliver introductions and notifications.
• Legal or safety authorities, if required by law or necessary to protect rights, safety, or security.

Integrations

If your organization connects CoffeeChats.ai to Slack, Discord, email, or another platform, we only access and use the information needed to operate the integration, such as sending messages, identifying participants, and coordinating introductions.

Data Retention

We keep personal information only as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security. Organizations may request deletion of program data, subject to legal or operational requirements.

Security

We use reasonable technical and organizational safeguards to protect personal information. No system is completely secure, so we cannot guarantee absolute security.

Your Choices

Depending on your location and relationship with CoffeeChats.ai, you may request to access, correct, delete, or export your personal information. You may also opt out of marketing emails by using the unsubscribe link or contacting us.

Children

CoffeeChats.ai is not intended for children under 13, and we do not knowingly collect personal information from children.

International Users

Information may be processed in countries other than where you live. By using CoffeeChats.ai, you understand that your information may be transferred and processed where we or our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the product, website, or email.

Contact

For privacy questions or requests, contact: